1. Apple in-app purchase
VyneVPN premium subscriptions are offered through Apple's in-app purchase system. The product duration, local price, currency, tax treatment, and any trial or introductory offer shown in the App Store purchase sheet control your purchase.
These terms are effective from 2026-07-24 and supplement the Terms of Service and Apple's applicable terms.
2. Billing and renewal
Payment is charged to your Apple Account when Apple confirms the purchase. An auto-renewable subscription renews unless you turn off auto-renewal in your Apple Account subscription settings within the period Apple specifies before the current subscription ends.
Apple, not VyneVPN, processes your payment method. VyneVPN receives transaction and entitlement metadata needed to validate premium access.
3. Premium access
Premium benefits may include premium locations and an ad-free VyneVPN experience. Access begins after the backend verifies an eligible transaction and continues while the verified entitlement remains active.
Temporary Apple billing retry or grace-period states are handled according to verified App Store subscription data and applicable product configuration.
4. Cancellation
You can manage or cancel renewal through your Apple Account subscription settings. Deleting VyneVPN or its VPN profile does not by itself cancel an Apple subscription.
After cancellation, premium access normally continues until the end of the already-paid period unless Apple records a refund, revocation, or another earlier entitlement-ending event.
5. Restore purchases
Use Restore Purchases in VyneVPN to ask Apple to revalidate eligible purchases for the current Apple Account. Restore cannot create an entitlement that Apple does not verify.
6. Refunds and revocation
Refund requests and payment decisions are handled by Apple under Apple's policies. When Apple reports a refund or revocation, VyneVPN may promptly remove premium access and revoke premium VPN credentials.
7. Product changes
Available products, pricing, benefits, and locations may change. Changes to an existing auto-renewable subscription are communicated and handled through Apple where required.
8. Support
For app access or restore issues, contact bilgi@keylab.eu and include the anonymous installation identifier shown in VyneVPN settings. Do not send payment card information or VPN credentials.